Microsoft stated that they will not replace any video games that are scratched from the Xbox 360 console. They will however, offer free copies of Perfect Dark Zero.

Source: Gameshout.com

Several members from GameSHOUT are getting fedup with Xbox 360 defects. According to Microsoft, they will not refund or replace discs that are scratched from the Xbox 360 video game console. However, they will offer "Perfect Dark Zero" for free.

One GameSHOUT member, going by the name "Insanity Rulez" stated that the Microsoft Xbox 360 failed to save his "Call of Duty 2" video game. All stats are gone, and he got an error when making any attempts to resume his game mission. He stated, "I took out my game and checked it over and the 360 had totally ruined my game! It looks like someone took a pencil with the eraser side down [covered with sand paper] and touched the disk while spinning it! There is a perfect circle around the center of the disk and it prevents it from working on certain missions."

It's not just one Xbox 360 gamer, it's becoming a daily thing now as more GameSHOUT members report their defects. CD scratching appears to be the most common defect.

If the Xbox 360 unit scratched a game, such as "Call of Duty 2", why doesn't Microsoft replace the video game? Why do they have to offer a Microsoft freebie such as "Perfect Dark Zero"?

Last week we mentioned a possible recall of Microsoft Xbox 360 consoles, because of this defect. Microsoft will replace the unit, but the video gamer has already lost money on a destroyed game CD, that was ruined by the Xbox 360.

Most retailers such as Wal-mart will not accept video game exchanges once the package is opened. However, in some cases you may get past that policy if the CD does work. In this case, it is all scratched up.

So who loses? The Microsoft Xbox 360 video gamer. A complete game ruined by inserting the CD into a Microsoft Xbox 360.