The Xbox Live service has seen the largest sign-up of new users during the recent holiday season. Apparently, this is also the reason for the connection problems members of the community were complaining about.

To celebrate the new record set and thank the players for their patience, Microsoft has announced that it will be giving away a free Xbox Live Arcade game.

This announcement was made by Xbox Live General Manager Marc Whitten. He posted an open letter on the official website Xbox.com to inform the community about the free game and details of the connection problems.

It might be good to know that in the letter, Whitten thanked the community for their patience and understanding regarding the Xbox Live problems. He added that, "while the service was not completely offline at any given time, we are disappointed in our performance."
 
No details have been announced yet regarding how players will be getting their free game as of yet. However, Whitten mentioned that more information about this offer will be released in the coming weeks.

QJ.NET would like to thank TheSilenceOfNoOne for the tip!